Safe & Responsible Betting

Responsible Gaming — Stay Safe with 111 Gold

Betting should be fun, not a burden. 111 Gold believes that every player's wellbeing — mental and financial — matters more than any win or loss. Use our responsible gambling tools and keep yourself protected.

Age verification is mandatory
18+ only
Set Spending Limits
Set daily, weekly & monthly limits
Self-Exclusion
Take a break or close your account at any time
24/7 Support
Our team is always here for any issue

Important Warning

Betting can be addictive. Only wager what you can afford to lose without it affecting your daily life. Strictly prohibited for anyone under 18.

Protection Tools

Protection tools 111 Gold built for you

111 Gold offers a range of tools and features to support responsible gambling. They are completely free and available to use at any time.

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Set Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is set, it cannot be exceeded. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Effective immediately
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Session Time Limit
Decide how long you will play before each session begins. Once the time is up, you will receive an automatic alert and be logged out if needed. Stay time-aware, stay in control.
Automatic Alerts
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Reality Check
Pop-up notifications will appear at set intervals, reminding you how long you've been playing and how much you've spent. This helps you make informed decisions.
Raise Awareness
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Cooling-Off Period
If you need to step away for any reason, temporarily close your account for anywhere between 24 hours and 6 weeks. During this time, betting and deposits will not be possible. Your balance will remain completely safe.
Flexible Break
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Permanent Self-Exclusion
If you feel your betting is getting out of control, apply for a permanent account closure. Once self-exclusion is in place, reversing it is deliberately made very difficult.
Maximum Protection
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Activity History
View your betting history, win/loss stats, and total spend reports. Analyse your habits and make informed decisions. Transparency is your best protection.
Full Transparency

1What Responsible Gaming Really Means

Responsible gambling means treating betting as a form of entertainment — not a source of income or a solution to life's problems. At 111 Gold, we believe that every player's mental and financial wellbeing matters far more than winning or losing.

When done right, online betting can be just as enjoyable as watching cricket or football. But for some people, it can turn into an addiction. Our responsible gambling policy is designed to reduce that risk.

Core Principles of Responsible Betting

  • Only bet what you can afford to lose.
  • Never think of betting as a source of income or a way to pay off debt.
  • Set a daily or monthly budget in advance and stick to it.
  • Don't try to "chase your losses" by placing more bets after losing.
  • Always put family, friends, and work ahead of betting.
  • Take regular breaks and get involved in other leisure activities.

At 111 Gold, responsible gambling isn't just a policy — it's reflected in everything we do. From platform design to customer service, player protection is the top priority at every level.

Remember: using responsible gambling tools is not a sign of weakness — it's a sign of smart decision-making.

2Signs of Problem Betting

Betting addiction often develops gradually and can be hard to recognize on your own. Watch out for the warning signs below. If even a few of them apply to you, it's worth reaching out for help.

Betting beyond your budget and feeling regret afterwards
Repeatedly betting to chase losses
Lying to family or friends about your betting
Skipping work, family time, or sleep for betting
Feeling restless or irritable when you're not betting
Borrowing money or dipping into savings to fund betting
You bet occasionally but stay within your budget
You can go about daily life normally without betting

Red dot signs are serious warning signals. If even one applies to you, contact us immediately or seek professional help. Green dot signs indicate healthy, controlled betting behaviour.

Betting addiction is a recognized mental health condition. It is not a sign of weak willpower — professional help is effective.

3How to use the protection tools

Accessing 111 Gold's safety tools is straightforward. After logging in, go to Account Settings and you'll find the "Responsible Gambling" section. Below is a step-by-step guide on how to set your limits.

1

Log in to your account

Log in to 111 Gold and click your profile icon in the top right corner.

2

Open Account Settings

Select "Account Settings" from the dropdown menu.

3

Find the Responsible Gambling section

Go to the "Responsible Gaming" tab on the Settings page.

4

Select your preferred limit

Set a deposit limit, session time, cooling-off period, or self-exclusion — whatever you need.

5

Confirm & Save

Verify with an OTP to confirm the change. Limit reductions take effect immediately.

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Deposit Limit
You can set any amount starting from a daily minimum of ৳500. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
Time Limit
Set a daily or per-session time limit for how long you play. Once the limit is reached, you will be logged out automatically.
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Loss Limit
Stop betting once you've lost a set amount. Keep your budget protected.
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Self-Exclusion
Choose self-exclusion for anywhere from 6 months to permanently. Any attempt to open a new account during this period will be blocked.

4Practical Tips for Safe Betting

The best way to enjoy betting is to play with a plan. The experienced team at 111 Gold shares a few simple but effective tips to help keep betting fun, always.

Financial Planning

  • Each month, set aside a fixed portion of your entertainment budget specifically for betting.
  • Think of this budget as an "entertainment expense" — like a movie ticket. Don't be discouraged if you lose it.
  • Withdraw a portion of your winnings right away — do not stake it all again.
  • Keep a set amount on your card or digital wallet and move the rest to a separate account.

Time Management

  • Avoid betting when you're tired, bored, or under emotional stress.
  • Never bet while under the influence of alcohol or any substance.
  • Instead of betting every day, designate specific days of the week for it.
  • Always make time for family and the hobbies you enjoy.

Mental Health

  • Don't use betting as a way to cope with stress or loneliness.
  • After a win, avoid chasing bigger bets in the heat of the moment.
  • Never bet in anger after a loss trying to "get even".
  • Talk openly with family or trusted friends about your betting activity.

Remember: betting is a game of chance. Every betting platform carries a house edge over the long run. Treat betting as a source of entertainment, not income.

5Self-Assessment

Answer the following questions honestly. This is not a test — it's simply a way to become more aware of your betting habits.

1. Did you bet more than your set budget last month?
2. Have you placed more bets to try to recover money you've lost?
3. Do you feel restless or unhappy when you are not betting?
4. Has betting caused conflict with family or friends?
5. Have you ever borrowed money to bet?
You are betting responsibly

Your betting habits appear to be healthy. Even so, always stay within your limits and make use of our player protection tools.

Caution Required

There are some warning signs that need attention. Set a deposit limit or cooling-off period, and seek support if needed.

6Help & Resources

If betting becomes a problem, you do not have to face it alone. 111 Gold's support team and a range of professional resources are always available.

111 Gold Support

  • Live Chat: Log in to the platform and start a support chat at any time.
  • Email: support@111gold.net — expect a response within 24 hours.
  • Activate any safety tool from Account Settings.

Professional Support

Betting addiction is a treatable condition. Seek help from mental health specialists and counselors in Bangladesh. Talk openly with your family — they are your greatest source of support.

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Family & Friends
Talk to people you trust about any concerns. Keeping it to yourself only makes things worse.
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Mental Health Specialist
Consult a specialist counselor for behavioral addiction.
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111 Gold Support
Email us at support@111gold.net or reach out via live chat.
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Activate Self-Exclusion
Activate self-exclusion from Account Settings right now — no questions asked, no delays.

111 gold does not send any marketing communications to self-excluded users, nor does it allow them to open new accounts. We respect your decision.

7FAQs

Yes, all of 111 Gold's responsible gambling tools — deposit limits, session time limits, cooling-off periods, and self-exclusion — are completely free. There are no extra charges for using any of them.

No, your account balance remains fully protected during self-exclusion. You can request a withdrawal at any time. However, new deposits and betting will not be possible while self-exclusion is active.

Lowering your deposit limit takes effect immediately. However, increasing a limit has a 24-hour cooling period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

A cooling-off period is a temporary break — from 24 hours up to 6 weeks. Your account reactivates automatically when it ends. Self-exclusion is much longer-term (6 months to permanent) and requires a formal request to reverse, along with an additional waiting period.

Age verification is mandatory at registration and is done via ID card or national ID. Additional documents may be requested in suspicious cases. Withdrawals remain blocked until the account is verified.

Yes, a family member or someone you trust can contact us on your behalf at support@111gold.net. After the necessary verification, protective measures will be applied to the account.
Responsible Betting

Play Safe, Stay Fun

Join 111 Gold and enjoy peace of mind with our safety tools. For players aged 18+ only.

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